Privacy Policy

1. Scope and Applicability

This Privacy Policy governs all access to and use of websites, applications, software, platforms, services, subscriptions, accounts, and related offerings operated, administered, or controlled by The Digital Marketing Office (“Company,” “we,” “us,” or “our”).

This includes, without limitation:

The Digital Marketing Office website(s)

Subscription access to GoHighLevel (GHL) platform environments

All sub-accounts created, administered, or overseen by The Digital Marketing Office

Client, customer, user, or operator accounts associated with:

Capstone Anchor LLC services

SaaS access offerings

Any future products, services, brands, or business lines operated under The Digital Marketing Office as the administrative or parent entity

By accessing or using any service administered by The Digital Marketing Office, you agree to this Privacy Policy in full.

2. Administrative Role and Platform Structure

The Digital Marketing Office operates as an administrative and access-granting entity, not as an end-user service provider.

Key clarifications:

We provide access to infrastructure, not managed services unless explicitly stated in writing.

We administer platform access, permissions, and billing relationships.

Sub-accounts operate independently within the broader platform environment.

The Digital Marketing Office is not responsible for user-generated content, configurations, automations, messaging, or data entered by account holders.

Users operate their accounts at their own discretion and risk.

3. Information We Collect

3.1 Information You Provide Directly

We may collect information including but not limited to:

Name

Email address

Billing information

Account credentials

Company or business identifiers

Support communications

3.2 Information Collected Automatically

We may automatically collect:

IP addresses

Browser type

Device information

Access times

Usage logs

Platform interaction data

3.3 Third-Party Platform Data

Services may rely on or integrate with third-party platforms (including GoHighLevel and its providers). Data handled through those platforms is governed in part by their respective privacy policies.

4. Use of Information

We use collected information to:

Provide and administer access to platform environments

Manage billing, subscriptions, and account status

Maintain platform security and integrity

Enforce terms, policies, and compliance requirements

Communicate operational or administrative notices

Protect the Company’s legal, financial, and operational interests

We do not guarantee data accuracy, completeness, or suitability for any specific purpose.

5. Data Ownership and Responsibility

Users retain ownership of their own data within their accounts.

The Digital Marketing Office does not assume responsibility for:

Data entered by users

Compliance with industry-specific regulations (HIPAA, TCPA, CAN-SPAM, GDPR, etc.)

Messaging, automations, campaigns, or workflows created by users

Users are solely responsible for ensuring their use of the platform complies with applicable laws and regulations.

6. Data Sharing and Disclosure

We may disclose information:

To service providers and platform partners as required to operate services

To comply with legal obligations, subpoenas, or lawful requests

To enforce our rights, agreements, or policies

In connection with business restructuring, mergers, acquisitions, or asset transfers

We do not sell personal data as a business practice, but we reserve the right to share data where operationally or legally necessary.

7. Security and Risk Allocation

We take commercially reasonable measures to protect platform access and administrative systems.

However:

No system is fully secure

We do not guarantee prevention of unauthorized access

Users assume all risks associated with account usage, credentials, and data handling

The Digital Marketing Office disclaims liability for unauthorized access caused by user actions, third-party breaches, or force majeure events.

8. Third-Party Services and Links

Our services may link to or integrate with third-party tools, websites, or services.

We are not responsible for:

Third-party privacy practices

Third-party data handling

Third-party service availability or performance

Users engage with third-party services at their own discretion.

9. Data Retention

We retain information:

As long as necessary for operational, legal, or administrative purposes

As required by law or contractual obligations

At our discretion to protect business continuity and compliance

We reserve the right to retain anonymized or aggregated data indefinitely.

10. User Rights and Limitations

Depending on jurisdiction, users may have rights regarding access, correction, or deletion of personal data.

However:

These rights are subject to operational feasibility

Requests may be denied where retention is required for legal, security, or administrative reasons

Submission of a request does not guarantee fulfillment.

11. Changes to This Policy

We may update this Privacy Policy at any time without prior notice.

Continued use of services constitutes acceptance of the updated policy.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the jurisdiction in which The Digital Marketing Office is legally formed and operates, without regard to conflict-of-law principles.

13. Contact Information

For administrative or legal inquiries related to this Privacy Policy:

The Digital Marketing Office

📧 [email protected]